LOL! Gotta love dah vendors. If I want to drive my 1983 that-looks-like-chit S-10 into the ground . . . and the "guts" work . . . it's my tangible item (ugly-truck) and my right to drive it 300,000 miles! Maybe GM was hopin' I'd change my underwear more often . . . but as long as I don't have an "accident" . . . auto or otherwise . . .
Why do we expect less from GPS vendors?
Time to hold the Vendor-Yuppies feet to the fire and make 'em try understand "customer satisfaction/loyalty" . . . and one small way to do that - don't write n' complain to the FCC on this Lightsquared thingy . . . and don't buy any new GPS equipment from Trimble, et al, until all "fixes" are repaired! And don't keep goin' out and buyin' the latest updates 'n 'quipment! By doin' such - the vendors are your partners on the "profit" side . . . you get the scrapes . . . the leftovers!
'Round-about-Example: Last night AT&T salesman campus'd the neighborhood trying to get us to jump on board for fiber-optics (which presently do not exist on our street!). "Well, Mr. YuppieMann", I say " . . . my wife has been dealing with AT&T for goin'-on-a-year to get a refund for services that were never provided by AT&T. Over $ 3k that her "account manager" has been trying to resolve. AT&T sends her a "dispute claim", whereby she MUST sign that all correspondance is to remain confidential. She refused! In fact, she's hoping Sixty Minutes will come interview her and her six inches of emails and about three hours of "story-line"! So, I told this salesman - screw us once, shame on you. Screw us twice shame on me". (Did I get that right, Dubya?) I told him ". . . WE'LL never do business with AT&T until they start "getting it" in customer support & loyalty. Like Old School Hewlett-Packard" (Those guys must be rollin' in their ashes!) In other words: Don't bend over unless you have to! We're in the driver's seat. If they (Trimble, et al) find it too much to "fix" something for their "loyal" consumers . . . then say "bye bye"!
The soap box was just sitting there . . . you just don't know who's gonna come 'long and jump on it!
Best to all for dah weekend!
Rantin' Phil - Sonoma
TGO -- How Quickly 1 Billion Seconds Go By
- hellsangle
- Posts: 710
- Joined: Tue Mar 06, 2007 8:31 am
- Location: Sonoma, CA
- Contact:
- pls7809
- Posts: 1035
- Joined: Tue Apr 13, 2004 3:48 pm
- Location: Chino, CA
Work around
There was a workaround developed by a few on the SurveyorConnect (Beerleg) message board. Here is the info at the following Link...
http://beerleg.com/index.php?mode=page&id=16
http://beerleg.com/index.php?mode=page&id=16
Ryan Versteeg, PLS, CFedS
- land butcher
- Posts: 1615
- Joined: Fri Jul 26, 2002 7:26 pm
- Location: calif
We are the suckers. We have been sucked into the vortex of having to have the latest and greatest so companies make stuff today with just a few years of service. People born in the early part of the 1900's would not accept such junk.
~5years ago I had a EDM fixed, brought it back to the office and put it on the shelf, I don't remember if I used it at all. I recently needed to put it into service and found that it doesn't work. A letter to the repair company went unanswered.
I really question the newer stuff. I have a SDM3FR that still works, I wish it could tell my data collector the angles.
~5years ago I had a EDM fixed, brought it back to the office and put it on the shelf, I don't remember if I used it at all. I recently needed to put it into service and found that it doesn't work. A letter to the repair company went unanswered.
I really question the newer stuff. I have a SDM3FR that still works, I wish it could tell my data collector the angles.